Privacy policy

1. Who we are

Edge.be nv, Oudesteenweg 87 bus 3, 2060 Antwerp, Belgium, company number BE0459777624, is the controller of your personal data. Send privacy questions to tom@edge.be or call +32 3 260 90 61.

2. What data we process

We only collect what we need.

• When you contact us through the form, by email or by phone: your name, company, email address, phone number and what you write to us.
• When you are a client or supplier: identification and contact details of your contact persons, billing and payment details, and the information you give us to carry out the assignment.
• When you apply for a job: your CV, your motivation and whatever else you share about yourself.
• When you receive our newsletter: your name and email address.
• When you visit the website: technical data such as your IP address, browser and the pages you request, in the server log files.

3. Why we use it, and on what legal basis

• Answering your question and preparing a quote if needed: steps you ask us to take before a contract, or our legitimate interest in replying to messages.
• Delivering our services, invoicing and managing our client records: performance of the contract.
• Meeting accounting and tax obligations: a legal obligation.
• Handling a job application: steps you ask us to take before an employment contract.
• Sending newsletters and commercial messages: your consent, or our legitimate interest for existing clients. You can unsubscribe at any time.
• Keeping the website secure and improving it: our legitimate interest.

If you gave consent, you can withdraw it at any time. This does not affect what we lawfully did before.

4. Cookies and measurement

The fonts on this website are hosted on our own server: your browser does not connect to Google or any other party for them. We do not set cookies for statistics or advertising without your consent. If we measure how the website is used, we first ask for that consent in a cookie banner, where you can also withdraw it.

5. Who we share data with

We never sell your data. We only share it when necessary, with:

• IT suppliers for hosting, email and our internal software, who act as processors and work only on our instructions;
• our accountant and financial institutions;
• lawyers, translators and other advisers, when an assignment requires it;
• public authorities, when the law requires it.

If data ends up outside the European Economic Area, this only happens with the safeguards the GDPR requires, such as an adequacy decision of the European Commission or the standard contractual clauses.

6. How long we keep data

• Contact requests: up to two years after the last contact, unless they lead to a collaboration.
• Client and supplier data: for as long as the collaboration lasts, and afterwards for as long as we need it to defend our rights.
• Invoices and accounting records: ten years, as Belgian law requires.
• Job applications: until the end of the selection. With your consent, we keep your data for one more year for a future vacancy.
• Newsletter: until you unsubscribe.
• Server logs: no longer than needed to keep the website secure.

7. Your rights

You have the right to:

• access your data and receive a copy;
• have inaccurate or incomplete data corrected;
• have your data erased;
• have the processing restricted;
• object to processing based on our legitimate interest, and always to direct marketing;
• receive the data you gave us in a common format, or have it sent to another party;
• withdraw your consent.

Send your request to tom@edge.be. We reply within one month. To make sure we do not give your data to someone else, we may ask you to prove your identity.

We do not make decisions about you based solely on automated processing that have legal effects or similarly significantly affect you.

8. Filing a complaint

If you are not happy with how we handle your data, please tell us first at tom@edge.be. You can also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be, dataprotectionauthority.be.

9. Security

We take technical and organisational measures to protect your data against loss and unlawful access, such as encrypted connections, limited access rights and backups. We make written agreements with our processors on the security of your data.

10. Changes

We update this policy when our services or the law change. The date of the latest version is shown at the top.